Shipping policy
Thank you for shopping at YoursTruly Streetwear. This Shipping Policy outlines our shipping guidelines, including information about order processing, shipping rates, delivery times, and more. Please read this policy carefully before placing your order.
1. Order Processing
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Processing Time: Orders are typically processed and shipped within 3-5 business days from the date of purchase, excluding weekends and holidays. Custom orders or items requiring personalization may take longer to process.
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Order Confirmation: You will receive an email confirmation once your order has been successfully placed. Please review this confirmation for accuracy and contact us immediately if there are any discrepancies.
2. Shipping Methods and Rates
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Domestic Shipping: We offer shipping within Unites States using standard and expedited shipping options. Shipping rates are calculated based on the weight and dimensions of your order and your location.
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International Shipping: We currently do/do not offer international shipping. If international shipping is available, please note that additional customs duties and taxes may apply upon delivery and are the responsibility of the recipient.
3. Delivery Times
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Domestic Delivery: Standard delivery typically takes 3-5 business days once the order has been shipped. Expedited shipping options are available for faster delivery.
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International Delivery: Delivery times for international orders vary depending on the destination and customs processing. Please contact us for estimated delivery times to your country.
4. Order Tracking
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Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
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Lost or Delayed Shipments: While we make every effort to ensure timely delivery of your order, we are not responsible for delays caused by carriers or customs clearance processes. If your shipment is significantly delayed or lost, please contact us for assistance.
5. Shipping Restrictions
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P.O. Boxes: We ship to residential and commercial addresses only. We do ship to P.O. boxes.
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Restricted Items: Certain items may be subject to shipping restrictions or regulations. Please review product descriptions for any specific shipping restrictions.
6. Shipping Policy Changes
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at cloyourstruly@gmail.com.
Thank you for choosing YoursTruly Streetwear. We appreciate your business!